Palm Beach Pool Service was founded by Shea Hoffman and has served homeowners, condos, and communities across Palm Beach County since. We treat every customer like a neighbor, because most of them are.
Our story
Shea Hoffman founded Palm Beach Pool Service and has spent more than eighteen years on pools in this county. In that time he has seen every way a pool can go wrong, and most of them start with someone cutting a corner.
We're locally owned and operated, which is not a marketing line so much as a description of how the work actually gets done. There is no regional manager, no franchise route quota, and no script. When you call, you reach the people who service your pool.
We treat every customer like a neighbor, because in this county most of them are. That means showing up when we said we would, telling you plainly what we found, and doing work that holds up rather than work that looks finished.
The range runs from weekly maintenance to complete renovations — cleaning, repairs, leak detection, remodeling, and equipment upgrades. Doing all of it ourselves means a problem found on a Tuesday service visit doesn't become a referral to someone else.
How we work
Your pool is on a route, on a day, and you'll know which. If something changes you hear about it from us first.
Every visit ends with a report: chemistry readings, a checklist, and photos. No jargon, no guessing whether anyone came.
Proper prep before resurfacing. Locating a leak before digging. Diagnosing before replacing. The slower option is usually the cheaper one.
Including when the answer is that you don't need the work, or that the repair isn't worth it on a unit that old.
Credentials
A pool company has your gate code and access to your backyard every week. These are the things worth checking before you hand that over to anyone.
We're CPO-certified and follow the water safety standards published by the Florida Department of Health along with the CDC's Healthy Swimming guidelines. For commercial and HOA pools that means the chemistry logs your health inspection requires, kept properly and available when you need them.
Common questions
Call and you'll reach the people who do the work, not a call center.